Text Messaging Frequently Asked Questions

is Contact Wireless compliant with FCC regulations?

All our TEXT products are engineered to meet or exceed FCC standards. Contact Wireless ensures that all subscribers can opt-out quickly, easily, and permanently from unwanted SMS communications.

Does Contact Wireless protect my information?

We respect your privacy. We never sell or share your information with anyone!
Contact Wireless takes all appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

What about costs?

Texting cost less than print and is a more effective and convenient way to communicate than email. Our texting solutions give you the ability to target clients, customers and staff with valid information that gets RESULTS quickly!

Who's Using Text Messaging?

Businesses of all types and sizes, groups, organizations, agencies, and individuals are using our texting solutions.

  • Businesses

    Flight Based Operations (FBO's) Aviation - Real Estate - Retail - Restaurants - Bars / Nightclubs 
    -Doctors / Dentists - Resorts - Hotels

  • Groups

    Religious Groups - Community Groups - Non-Profits

  • Organizations

    Team Sports - Soccer / Football / Basketball / Baseball / Volleyball / Tennis / Wrestling / Track and Field / MMA

  • Agencies

    State, County and Federal Agencies - Child Support Enforcement Divisions - Collection Agencies - Law Enforcement

  • Individuals

    Software Developers

  • Schools

    Universities and High Schools

Is there a blackList function?

Available with TxtPage Plus and BulkText Messaging. The Blacklist Function gives your customers the ability to permanently REMOVE themselves from your list by replying to any campaign text with "STOP".

Does Contact Wireless have Nationwide Coverage?

Contact Wireless Text Messaging Products work on every cellular provider in the United States ( Including Alaska & Hawaii) and Canada.

Pager Frequently Asked Questions

My pager is not receiving pages

A. Check to make sure your pager is not set to a silent (no) alert setting.

B. Check to see if battery needs to be replaced.

C. Check with your local on site pager coordinator to see if your pager is correctly programmed. They should verify that your pager number is on the correct cap code. You can call for this service as they do not need to physically see the pager to check the programming.

D. Verify with Contact Wireless that there is not a system issue effecting all pagers.

E. If all of the above are eliminated as a problem, bring your pager by one of our stores and have it tested. It may need to be tuned or replaced.

My Pager is continually using up batteries

A. If you are using the vibrate alert setting, this will use more energy than the audible alert setting. A typical Alpha pager will consume one battery under normal use with audible alert in about 30 days. A typical Numeric pager will consume one battery under normal use with audible alert in about 45 to 60 days.

B. Pager may have a short causing the battery to drain, pager will have to be replaced or repaired. Bring your pager into our store to have it checked out. We are located at: 1600 Eubank Blvd. NE Albuquerque, NM 87112.

My pager sometimes locks up and does not operate normally

A. Occasionally you can inadvertently lock up a pager by pressing keys randomly. This can happen if the pager is in a pocket or purse or is bumped into. Remove the battery from pager and reinsert into pager backwards. Count to ten and change battery back to normal position. This resets the pager programming.

B. Try a fresh battery to see if that fixes the problem.

C. If the above procedures do not fix the problem, bring your pager into our store to have it checked out. We are located at: 1600 Eubank Blvd. NE Albuquerque, NM 87112.

I would like to get the news feeds on my pager

Bring your pager into our store located at: 1600 Eubank Blvd. NE Albuquerque, NM 87112. They have the ability to program these into your alpha pager.